1. Introduction

​

These terms and conditions govern your use of the Twiggies website and the purchase of products from our online store. By placing an order, you agree to be bound by these terms.

​

2. Orders

​

• All orders are subject to availability and confirmation of the order price

• We reserve the right to refuse any order

• Orders will be confirmed via email once payment has been processed

• Prices are displayed in GBP and include VAT where applicable

​

3. Delivery

​

• We deliver to UK Mainland addresses only

• Delivery is FREE on orders over £25

• Standard delivery charge is £3.99 for orders under £25

• Estimated delivery time is 3-5 working days

• We are not responsible for delays outside our control

​

4. Payment

​

We accept major credit and debit cards. All payments are processed securely through our payment provider. Payment must be received in full before dispatch.

​

5. Product Information

​

We make every effort to ensure product descriptions and images are accurate. However, colours may vary slightly due to monitor settings. Nutritional information and ingredients are provided for guidance - please always check the packaging.

​

6. Liability

​

Our liability is limited to the value of goods purchased. We are not liable for any indirect or consequential losses. Nothing in these terms affects your statutory rights as a consumer.

​

7. Privacy

We take your privacy seriously. Personal information collected during orders is used only for order processing and delivery. We do not share your information with third parties for marketing purposes.

 

8. Contact