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HELP CENTRE
FREQUENTLY ASKED QUESTIONS
Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us.
Twiggies are crispy rice snacks made primarily from rice. They are baked, not fried, making them a lighter snacking option. Each flavour is seasoned with authentic, high-quality ingredients for maximum taste.
Yes, Twiggies are suitable for vegetarians but as they contain MILK, they are not suitable for Vegans.
Yes. Both Chilli Cheddar Cheese and Hoisin Duck flavours contain MILK. All Twiggies products are made in a factory and on lines that handle Peanuts. For further information please check the full ingredients list on our Ingredients page or product packaging.
Unopened bags of Twiggies have a shelf life of up to 12 months. Please check the best before date on your packaging. Once opened, we recommend consuming within 7 days and storing in an airtight container to maintain freshness.
We currently deliver to UK mainland addresses only. We are working on expanding our delivery areas in the future. Standard delivery takes 3-5 working days.
Yes! Delivery is FREE on all orders over £25. For orders under £25, there is a £3.99 delivery charge.
Yes, you can return unopened products within 14 days of delivery. Please see our Returns Policy page for full details. If you receive damaged or faulty products, please contact us immediately and we will arrange a replacement.
Once your order is dispatched, you will receive an email with tracking information. You can use this to monitor the progress of your delivery.
Absolutely! We are always looking for retail partners. Please contact our wholesale team at wholesale@twiggies.co.uk for more information on stocking Twiggies.
We accept all major credit and debit cards including Visa, Mastercard, and American Express. All payments are processed securely.
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